Admiral
Well-Known Member
With the release of the iKon/Brain update Ver 3.2.000 I had issues with the first update, I wasn't expecting the update just wanted to make a small adjustment, the unit was plugged in while the configurator updated and then it updated the unit itself Download,Writing & Verification all reached 100% at that point the Driver upgrade kicked in and locked up the update, after that the unit would not communicate with the USB port or the Transmitter. After fiddling for a couple of hours I emailed iKon support, a couple of hours later Sam from Helidirect emailed me back (Time to respond caused by time difference ) Sam was very patient and we made some ground but not fully functional yet, I gave up and went to bed, early this morning received another email from Sam and resolved the issue completely. I have updated another unit since then with no issues.
Credit where credit is due iKon support did a great job, thanks Sam.
Credit where credit is due iKon support did a great job, thanks Sam.